Privacy

Who is responsible

Responsible for this website and for the processing of your data:

Email: hello@mariavero.com

Mariavero is the artist name of the painter Maria. Send any question about your data to the address above.

When you visit the site

When you open a page, the web server processes the data it technically needs: your IP address, date and time, the address requested, the page you came from and the identification of your browser. These details are kept in log files and deleted after 14 days. They are used to run the site and keep it secure. The legal basis is Art. 6(1)(f) GDPR.

The site runs on a server of Hostinger International Ltd. (61 Lordou Vironos Street, 6023 Larnaca, Cyprus). The server is located in Frankfurt am Main, Germany. Hostinger processes this data on our behalf.

Cookies, statistics, third-party content

This site sets no cookies and uses no analytics or advertising services. Fonts and images come from our own server. No third-party content is embedded.

The reference to Instagram is an ordinary link. You only leave this site when you click it. Instagram's privacy policy applies from then on.

When you write by email

If you write to hello@mariavero.com, we process your email address, your name, the content of your message and attachments such as photos in order to answer your inquiry. The legal basis is Art. 6(1)(b) GDPR where a purchase or a commission is concerned, otherwise Art. 6(1)(f) GDPR.

Emails are received and sent through the service Resend (Plus Five Five, Inc., 2261 Market Street #5039, San Francisco, CA 94114, USA). Resend processes the messages on our behalf, and sending and receiving run through data centres in Ireland. The provider is based in the USA, so data may also reach that country. This is covered by the Standard Contractual Clauses of the European Commission.

When you write on Telegram

The Telegram button leads to our account on Telegram. You only leave this site when you click it. If you write to us there, we receive your Telegram name, your username, your language setting and everything you send. We do not see your phone number.

Telegram Messenger Inc. is responsible for the processing on Telegram. The company is based outside the EU. Its representative in the EU is the European Data Protection Office (EDPO), Avenue Huart Hamoir 71, 1030 Brussels, Belgium. Telegram's privacy policy applies: telegram.org/privacy. Messages to an account of this kind are not end-to-end encrypted on Telegram. If you are not comfortable with that, write to us by email.

What happens to your inquiry

Emails and Telegram messages arrive in one shared inbox: a private Telegram group that only Maria and one other person who supports her can access. You get your answer from there. This also means that the content of your email and your attachments are transferred to this group and stored by Telegram.

On our own server we store only what we need to match your messages: your email address or your Telegram identifier, your name, the subject of your latest email and the reference to your conversation. We do not store the content of your messages there.

How long inquiries are kept: for six months after the last contact. If a purchase or a commission follows, we keep the documents needed for it for as long as the law requires.

Photos for custom pieces

For a custom piece you send a photo. Maria uses it only as the reference for your painting. If other people appear in it, please send the photo only if you are allowed to share it.

Purchase and payment

Nothing is paid through this site. Maria settles price, shipping and payment with you personally after your inquiry. For shipping and the invoice we then need your name and address. We pass the address on to the carrier that delivers your painting. The legal basis is Art. 6(1)(b) GDPR.

Your rights

You can request information about your data, have it corrected or deleted, have its processing restricted, object to it and receive your data in a common format (Art. 15 to 21 GDPR). Write to hello@mariavero.com.

You can also lodge a complaint with a data protection supervisory authority, for example where you live (Art. 77 GDPR).